Q: What does the web site migration service involve? Will my site be safe?
A: If your present web hosting provider can no longer satisfy the needs of your web site, or when you experience continuous downtime, or if you are forced to wait for hours for the client support team to respond back to you, it may be a clever idea to swap your web hosting provider, i.e. to migrate all the files for your websites along with your databases from your current provider to your new provider. At fayax Hosting, we know that this can often be hard and time–consuming. That’s the reason why we will do all that for you for free!Our highly competent technical staff reps will migrate your website content from your current provider to us. Our technicians have plenty of experience with website migration and are able to handle anything – from an ordinary WordPress–driven weblog or Joomla™ web site, to a highly complex, custom–made application.
Q: How long will the website migration process take?
A: There are many aspects to consider – the overall amount of web files, the size of the database, the complexity of the web site itself and the present workload of our website migration professionals, etc. That said, we do our very best to accomplish all website migrations in a 48–hour time period. Smaller–sized web sites are migrated much faster – usually in less than 24 hours.
Q: Do you require anything from me before you begin moving my web site?
A: We will require the login information for your old hosting provider’s Control Panel along with the web site’s name (domain name).
Q: My old web hosting account has delicate info inside. How can I trust you?
Q: What about downtime? Will my site be offline?
A: Your website will continue to work just like it did before with your old hosting provider. After we are through with the transfer, your site will be configured to work on our system and we’ll ask you to preview it. If everything is functioning correctly, all you will need to do is edit the NS resource records associated with your domain name. Your web site will be migrated over to us with no downtime whatsoever.
Q: Will my present web hosting provider learn that I am leaving them?
A: No. We will never touch base with your web hosting provider about anything. They won’t be aware of the web site transfer either.
Q: Which web hosting providers can you transfer website content from?
A: Yes. We support all common Linux–based web hosting platforms. We don’t support Windows–based hosting platforms, because we don’t offer Windows hosting services ourselves.In addition, we don’t support proprietary web site building and management user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.