A 99.9% Server Uptime
The main benefit of constructing your own cloud website hosting platform is that you don’t need to be worried about compatibility – you set up a particular set of software apps in such a manner as to work with a defined set of hardware components. The end result is something significantly more solid and dependable, because there are less possible chances of failure. We have built our cloud hosting system using tried and tested hardware elements plus a seriously customized version of Security–Enhanced Linux so as to set up a very secure environment for your sites.
This is the reason why, with each of our Linux cloud website hosting plans we give you a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
Aside from our cloud hosting platform, we’ve also set up our very own internal network in each one of our datacenters. Everything is based on high–end hardware parts furnished by Juniper. Furthermore, on each router, we have put a firewall with an intricate algorithm in an effort to filter out all fishy requests.
This way, in all our datacenters – in our datacenter in USA, in our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe and in our datacenter in Australia, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is available with all hosting services in each and every datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done pretty much everything to minimize all possible risks with our cloud hosting packages and even though our company provides first–class customer support, there are cases when the customer is simply not content with what we are offering. Or he has to switch to a more robust hosting service, such as a virtual private server or even a dedicated hosting server.
That is the reason why we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you aren’t completely pleased, you will receive a reimbursement.
24/7 Technical Support
If you have ever had to wait around for hours for an answer, you are aware of how maddening this can be, even more so when your site is at stake. That is why we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our techs will be at your disposal and they’ll answer you in less than one hour. And the best part is that their average ticket response time is under twenty minutes!