Customer Support Channels
A 1–hour Response Guarantee
Our client service crew is educated to fast deal with all of our Linux cloud website hosting users’ issues and information inquiries. Via our ticketing system, you’ll be able to share your inquiry and a support staff member will most likely go back to you within max an hour. In reality, practice indicates that the standard resolution time is 20 minutes.
A Top–quality Support Service
Our support service is supplied by a group of qualified techs which are ready to answer to your question in a timely manner. It is easy to make contact with the support team by launching a help and support ticket from your Web Hosting Control Panel or by posting us an e–mail. On working days, you may also contact us on the phone or take advantage of the live chatting service.
An Intuitive Help Section
Should you require help while working within the Control Panel, you’ll be able to always select the Help control key and pick your problem in the variety of content articles that will come up. We have as well turned the majority of the articles and reviews into video clips. The listing of instructional videos will load if you choose the Videos button present in each section.