A live chat is one of the ways of communication offered by some hosting companies as a part of their support service. Determined by the supplier, the chat is used for billing, pre-sales and/or tech assistance. This way of communication is faster compared to a support ticket and it makes it much less likely to misunderstand or misspell something as compared to a telephone call with a representative. Furthermore, when the problem that you have requires some time to be examined and resolved, you can do something different in the meantime instead of just waiting, like you'd have to do when you call. You can also employ a live chat assistance service absolutely free provided that you have world wide web access even when your web hosting provider is situated in a different country and they don't have a local phone number you can call.

Live Chat Support in Cloud Website Hosting

We provide a live chat assistance service for all Linux cloud website hosting that we offer and we can help you with almost everything live. If you don't have an account with our company yet, we will give you more info about the plans in order to help you to get the most appropriate plan. If you are an active client, we will be able to assist you with any general or billing issue along with with numerous common tech problems, for instance an email address setup in a desktop e-mail client. In case you can't call us for some reason or you're in a country where we don't have a local phone number, our live chat will be the best choice to get in touch with us. Certainly, some matters require extra time to examine and test, which means that you will need to open a support ticket to our technicians, still, we are able to save you time and assist you with a number of problems on the chat.

Live Chat Support in Semi-dedicated Hosting

Using the live chat support service that we provide with our Linux semi-dedicated hosting, you'll be able to get the replies for any questions you may have or have a lot of problems dealt with quickly. The service is online every day, so you are able to talk to a representative even on holidays and weekends. In case you're not sure which package would be better for your web sites or if our cutting-edge cloud hosting platform matches some system requirements, you can come on the live chat prior to purchasing anything. If you're an existing customer, you are able to obtain more information about account settings, billing issues and various common technical issues you may experience, for example in case you are unable to install an email account in a client on your computer. Our live chat will save you a considerable amount of time no matter where you are or when you contact us.